We’re dedicated to providing quality immune cell products. Your research and innovations depend on our cells working as described.
We’ve always stood behind our products, but wanted to make our dedication to quality even more transparent in our new guarantee:
If your order does not match the specifications on the Certificate of Analysis, we will ship a new batch free of charge.
How Does It Work?
Most of our products come with a Certificate of Analysis published online. If there is not a Certificate of Analysis for the product you purchased, you can contact us to request one.
When used under normal laboratory conditions, we guarantee that our products will meet or exceed the published specifications in the Certificate of Analysis. If your product fails to perform as described, simply notify us to request your free replacement.
It’s that simple.
For more details on this warranty, please see our terms and conditions.
We look forward to helping you get on with discovery!